How we work

From reviewing the business to implementing the change.

Four stages, in this order. At every stage you know who is doing what, and what it produces.

Four stages
  1. Review the business

    We look at how the business runs today: how enquiries arrive, how sales are followed up, where stock and numbers are kept. We talk to the people who do the work.

    You get
    A written review of what is holding the business back.
    Your part
    Time with the people who run sales and operations.
  2. Propose the plan

    What to improve first, in what order, who owns each part, and what it costs. The scope is written down before anything is built.

    You get
    A plan with scope, order and price.
    Your part
    Agree the priorities and approve the scope.
  3. Build it

    We put the plan into practice with your team, in stages, inside the business: website, follow-up, systems, content.

    You get
    Working systems, set up and handed over.
    Your part
    Feedback at each stage and one named contact.
  4. Review and improve

    We check what changed against what was agreed and recommend the next step. Where numbers exist, we report them the same way each month.

    You get
    A short review and a clear next recommendation.
    Your part
    Share the numbers the business already keeps.
How we work with you

We work with the business, not only for it.

These rules decide how a project is run, and which projects we take on.

01

Direct communication

You speak with the people doing the work, usually on WhatsApp.

02

Diagnosis before tools

We understand the problem before recommending any software.

03

Scope in writing

What is included, and what is not, is agreed before work starts.

04

We own the implementation

We build what we recommend, and stay until it works.

05

No unnecessary software

If a simple routine or an existing tool solves it, that is what we recommend.

06

Measured where possible

We set a baseline from the records you already keep, and review against it.

Next step

Tell us where the business is stuck.

Send us a few lines on WhatsApp. We’ll tell you what the most sensible first step is.

WhatsApp +971 52 976 0860 · Saturday to Thursday, 09:00–18:00 GST

What happens next
  1. 01You send a few lines about the business.
  2. 02We reply within one working day.
  3. 03A short call, on WhatsApp or in person, to agree the next step.

If we are not the right people for the problem, we will say so.